After reading so many wonderful things about Nubar nail polishes I finally treated myself and got some. The polishes are wonderful! The shopping experience was not. I’ll get to that later. First the beauty shots.

left to right: Indigo Ocean, Peacock Feathers, Moon Shadow

left to right: Purple Beach, Iris Dust, Pink Flame
I haven’t had a chance to actually try these out yet, but I was so excited to finally get them I just wanted to show off my new babies!
Now for the not so wonderful part: the online purchase. I ordered them from Fernanda’s, a manufacturer and wholesale supplier of beauty supplies located in Mississauga, Ontario, Canada. I inquired about pricing and was told they were $4.50 each if you purchased 6 or more. Kawabunga! So I ordered eight polishes! They don’t have online ordering; you need to call their 1.800 number. Shipping wasn’t too bad… around $11 Cdn. Communication (via phone and email) was very pleasant and courteous and they replied promptly to all queries.
I placed my order on September 29, 2010 and was told they should arrive by October 8, 2010. I expected to receive a receipt via email but never got one. When I contacted them I was informed it would be in my package. Ok, fair enough. When it didn’t arrive by October 8th, I contacted them again. I was provided with a tracking number which stated it would be delivered on October 12, 2010. Not quite what they first told me but at least now I’ve got a firm delivery date.
When my package finally arrived I opened it up to discover there were only 6 of the 8 polishes I ordered (actually only 5 since they sent me Indigo Ocean instead of Indigo Illusion), with no explanation provided as to where the missing 2 were. Plus, on the receipt they had charged me $4.75 for each polish instead of the $4.50 that they had previously quoted.
After a few quick emails everything was sorted out. They would refund the difference due to the price ‘faux pas’; but I told them to keep the remaining 2 polishes (which were apparently on backorder… would it have hurt them to let me know?). I decided to keep Indigo Ocean since I wasn’t up for more aggravation and yeah, it’s kinda pretty!
So yeah… that’s my experience with Fernanda’s. Great prices on Nubar polishes for sure, but so many glitches and mishaps! GAH! I’m not sure it’s worth the headache.
Rating:
Fernanda’s: **
Posted in blue, duochrome, Nubar, Pink, Purple, Uncategorized